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Fax orders
If you would like to generate your order online but do not wish to process your card payment online, you can generate a completed order form online which we will email to you. You can then print the order and complete your card details, and fax it to us on the number provided.

Before you place an online order, please ensure that you have the following information to hand:
  • The Registration ID of at least one installation of the trial software for each product ordered. Click here to find out how to locate a Registration ID.
  • For existing customers, your Toffa customer number and password. Click here to retrieve your customer number and password if you have forgotten it.
  • For customers in EU member states who do not pay VAT on UK purchases, a valid VAT registration number.
  • Your credit or debit card details for secure online payment.
To place an online order, just follow these simple steps:
  1. Select a product

    2.  View the product you wish to license from our products menu. Download the trial software if you do not currently have an installation of that product.

    On the right-hand side, find the type of license you wish to purchase (eg, full license, upgrade, full license with upgrade protection).
  2. Place products in your shopping basket

    3.  Select the quantity of licenses you wish to order using the drop-down list. The cost of those licenses is automatically calculated and displayed next to the quantity.

    If you do not require HelpDesk Support, uncheck the HelpDesk box and the license cost will be automatically recalculated. Please note that you must purchase a HelpDesk package for every licensed copy of a specified product.

    Once you have selected the required number and type of licenses, click the add to basket icon ().

    Your shopping basket will be displayed showing all items currently selected and the total net value of your order.

    To finish your order, click the checkout button. To make additional purchases or browse other information before completing your order, click the continue shopping button.
  3. Complete your order

    4.  Checkout is a three-step process. You will be prompted to login at this stage if you are an existing customer. This allows us to speed-up your purchase by pre-completing billing information and instantly updating our license records.

    First you need to provide us with Registration IDs for the trial installations you wish to license. When your payment has been processed, we will email the Software Keys required to unlock each licensed installation.

    We provide space for you to enter a Registration ID for each installation you wish to license. You only need to enter one ID for each product at this stage, as you may not have yet completed installation of trial software for each license you require. You can login to the site and generate remaining keys at a later date.

    Next, complete your billing details and if you are based in an EU member state and do not pay VAT on UK purchases, enter a valid VAT registration number. If you are an existing customer and have logged in, this information will be pre-completed.

    Finally, confirm your order and proceed to the fax payment stage
  4. Activate your licenses

    5.  We will email you a completed order form which you then need to print off, enter your card details, and sign and date. Fax the order to the number provided, and we will contact you shortly to confirm payment and issue any Software Keys requested. Simply enter this information in the relevant software installation to activate your license.

    New customers will be provided with a customer number and password which will allow you to login to our website to generate remaining keys and access the Knowledge Base and HelpDesk.
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